LOYALTY CUSTOMER POLICY
1. Terms & Conditions
Member
- Conditions: From 0 to 999,999 VND
- Offer: Accumulate when purchasing
- Birthday offer: 15% off (maximum 2 products/1 bill/1 time during birthday month)
- General Offers:
- Return policy is applied as full price purchase
- Get special promotions & events at Shondo
VIP Class
- Condition: Accumulate from 1,000,000 VND to 2,499,999 VND
- Offer: 5% discount (reset card level if no orders are made within 365 days)
- Birthday offer: 15% off (maximum 2 products/1 bill/1 time during birthday month)
- General benefits: Same as Membership level
S-VIP Class
- Condition: Accumulate from 2,500,000 VND or more
- Offer: 10% off (reset card level if no orders are made within 365 days)
- Birthday offer: 20% off (maximum 2 products/1 bill/1 time during birthday month)
- General benefits: Same as Membership level
2. Note
- Customers need to provide full personal information (full name, date of birth, address, phone number) from the first purchase.
- Promotional policy applies at HTCH Shondo and website.