Chính sách khách hàng thân thiết

1. Terms & Conditions

Member

• Conditions: From 0 to 999,999 VND
• Offer: Accumulate when purchasing
• Birthday offer: 15% off (maximum 2 products/1 bill/1 time during birthday month)
• General Offers:

1. Return policy is applied as full price purchase
2. Get special promotions & events at Shondo

VIP Class

• Condition: Accumulate from 1,000,000 VND to 2,499,999 VND
• Offer: 5% discount (reset card level if no orders are made within 365 days)
• Birthday offer: 15% off (maximum 2 products/1 bill/1 time during birthday month)
• General benefits: Same as Membership level

S-VIP Class

• Condition: Accumulate from 2,500,000 VND or more
• Offer: 10% off (reset card level if no orders are made within 365 days)
• Birthday offer: 20% off (maximum 2 products/1 bill/1 time during birthday month)
• General benefits: Same as Membership level

2. Note

1. Customers need to provide full personal information (full name, date of birth, address, phone number) from the first purchase.
2. Promotional policy applies at HTCH Shondo and website.